OPEN 24/7
About Us
Austin Helms, a local entrepreneur, is revolutionizing the way we look at the dirty job of home services. By making it as easy as possible to do great work for our neighbors and communities, our teams solve homeowners’ problems with ease.
Passion
Our team brings passion to work with them everyday in everything they do. It is the passion to grow, to learn, and to empower that ignites us to be the best we can be for those around us.
Hard Work
We may be reinventing how the world sees dirty jobs, but we aren’t afraid to get our hands dirty. It’s through hard work, outstanding customer service and integrity that we are able to create long lasting customer relationships.
Faith
Our work is rooted in faith—faith in our people, faith in service and faith in God. We believe in the truth of our company verse, 2 Timothy 1:7, “For the Spirit God gave us does not make us timid, but gives us power, love, and self-discipline”
“Our mission is to treat people with respect. When you get that right, success comes easy.”

Owner, Founding Partner
ABOUT THE FOUNDER
Austin is originally from Valdese, NC, where he launched his first business at seven years old. Most recently, Helms co-founded ZoomUp with Mike Griffin of Griffin Brothers Companies, which is what led him to start Ease. Austin enjoys creating team members and customers that will last a lifetime. If he’s not working to cultivate largest employee-owned service company in the country, he’s playing basketball or traveling the world!
Leadership Team

Mike Shepplee
Partner – Ease Air
In June of 2020, Mike Shepplee, the owner of Cool Comfort Heating and Air partnered with the ZoomUP and the Ease Brand to create an Ease Air branch of Ease Plumbing and Air. Mike brings with his over 30 years of the experience and a devoted client base. He has built his reputation around putting customers first and provided fair and honest service.

Mike Shepplee
Partner – Ease Air
In June of 2020, Mike Shepplee, the owner of Cool Comfort Heating and Air partnered with the ZoomUP and the Ease Brand to create an Ease Air branch of Ease Plumbing and Air. Mike brings with his over 30 years of the experience and a devoted client base. He has built his reputation around putting customers first and provided fair and honest service.

Mike Shepplee
Partner – Ease Air
In June of 2020, Mike Shepplee, the owner of Cool Comfort Heating and Air partnered with the ZoomUP and the Ease Brand to create an Ease Air branch of Ease Plumbing and Air. Mike brings with his over 30 years of the experience and a devoted client base. He has built his reputation around putting customers first and provided fair and honest service.

Mike Shepplee
Partner – Ease Air
In June of 2020, Mike Shepplee, the owner of Cool Comfort Heating and Air partnered with the ZoomUP and the Ease Brand to create an Ease Air branch of Ease Plumbing and Air. Mike brings with his over 30 years of the experience and a devoted client base. He has built his reputation around putting customers first and provided fair and honest service.
Austin, Mike and partners are backed by Griffin Brother Companies through the ZoomUp investments program. GBC was created to share 50+ years of knowledge and passion for entrepreneurship with like-minded business owners while providing them with additional resources, technologies and capabilities to grow local family businesses into long lasting legacies.
Our Brother Brands




Ease Plumbing and Air is backed by Griffin Brothers Companies through the ZoomUp investments program. GBC was created to share 50+ years of knowledge and passion for entrepreneurship with like-minded business owners while providing them with additional resources, technologies and capabilities to grow local family businesses into long lasting legacies.