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About Us

Austin Helms, a local entrepreneur, is revolutionizing the way we look at the dirty job of home services. By making it as easy as possible to do great work for our neighbors and communities, our teams solve homeowners’ problems with ease.

Passion
Our team brings passion to work with them everyday in everything they do. It is the passion to grow, to learn, and to empower that ignites us to be the best we can be for those around us.

Hard Work
We may be reinventing how the world sees dirty jobs, but we aren’t afraid to get our hands dirty. It’s through hard work, outstanding customer service and integrity that we are able to create long lasting customer relationships.

Faith
Our work is rooted in faith—faith in our people, faith in service and faith in God. We believe in the truth of our company verse, 2 Timothy 1:7, “For the Spirit God gave us does not make us timid, but gives us power, love, and self-discipline”

“Our mission is to treat people with respect.  When you get that right, success comes easy.”

AUSTIN HELMS
Owner, Founding Partner

ABOUT THE FOUNDER

Austin is originally from Valdese, NC, where he launched his first business at seven years old. Most recently, Helms co-founded ZoomUp with Mike Griffin of Griffin Brothers Companies, which is what led him to start Ease. Austin enjoys creating team members and customers that will last a lifetime. If he’s not working to cultivate largest employee-owned service company in the country, he’s playing basketball or traveling the world!

EMPLOYEE OWNERS

MIKE SCHEPPELE
Partner – Ease Air

In June of 2020, Mike Shepplee, the owner of Cool Comfort Heating and Air partnered with the ZoomUP and the Ease Brand to create an Ease Air branch of Ease Plumbing and Air. Mike brings with his over 30 years of the experience and a devoted client base. He has built his reputation around putting customers first and provided fair and honest service.

DEREK THORNBURG
Partner – Ease Plumbing

Derek is a Founding Partner and master plumber for Ease Plumbing. Derek has over 25 years of residential and commercial plumbing experience in the Greater Charlotte Area. Derek is originally from Stanley, NC where he still lives to this day.

FLETCHTER SAMUELS
Partner – Ease Plumbing

Fletcher is originally from Cornelius, NC where he attended North Meck High School. He loves spending time with his family, a wife and two super, athletic boys. He has over 20 years of service plumbing experience and has done everything from plumbing massive hotels to fixing your toilet. If Fletcher’s not clearing a main sewer line with the Ease team, he’s most likely spending his week nights and weekends on the field with his boys.

Austin, Derek, and Mike are backed by Griffin Brother Companies through the ZoomUp investments program. GBC was created to share 50+ years of knowledge and passion for entrepreneurship with like-minded business owners while providing them with additional resources, technologies and capabilities to grow local family businesses into long lasting legacies.

Our Brother Brands

Ease Plumbing and Air is backed by Griffin Brothers Companies through the ZoomUp investments program. GBC was created to share 50+ years of knowledge and passion for entrepreneurship with like-minded business owners while providing them with additional resources, technologies and capabilities to grow local family businesses into long lasting legacies.

Let’s Chat.